BODY GLOVE RETURNS AND EXCHANGES POLICY
In the event you are not fully satisfied with the merchandise you
have purchased online, you have the option to return the item(s) directly
to the manufacturer. You have 30 days from the receipt of the online
shipment to return any item for credit or exchange, provided the merchandise
is still tagged, unused, in original condition, and is returned in
the original shipping container.
A copy of your original email order confirmation or your Packing List
must be included in the box with the returned merchandise. Please indicate
clearly what item(s) are being returned and whether you would like
credit or an exchange of a different size &/or color.
If a preprinted return label is included with the shipment's packing
slip, place it on the original shipping box for return shipment. Body
Glove strongly recommends that you use a traceable method such as UPS
or FedEx for return shipment in order to ensure and track the return
of your merchandise. Body Glove is not responsible if your shipment
is lost in return transit.
Upon the manufacturer's receipt and verification of return, you will
be issued a credit to the credit card used for purchase or an exchange
within 5 business days, provided the items(s) were returned in the
conditions stated above. All other returns are subject to approval.
Refunds to the credit card will be from MWRC Internet Sales, LLC.
Please refer to the individual item customer service contact information
on your original email confirmation should you have any questions about
your return. Please use the below address to send your returns:
WETSUITS, PFDs, BODYBOARDS & SURFBOARDS
Body Glove Wetsuits
2860 California Street
Torrance, CA 90503
(800) 678-7873
MEN'S & JUNIOR'S APPAREL
Rays Apparel
20 Goodyear
Irvine, CA 92618
(949) 206-8690
LADIES SWIMWEAR
**For U.S. Orders:
Body Glove
12 Nepco Way
Plattsburgh, NY 12903
**For Canadian Orders:
Body Glove
6400 Cote de Liesse
Montreal, Quebec H4T 1E3
TECH & MOBILE PHONE ACCESSORIES
Fellowes- Body Glove
250 Dodge Avenue
East Haven, CT 06512
(877)300-7723
mwrc@fellowes-bodyglove.com
SAFETY & SPORTS GEAR
Chase Ergonomics
5921 Midway Park Blvd.
Albuquerque, NM 87109
(800) 621-5436
SUNGLASSES
FGXI, Quantum Optics
500 George Washington Highway
Smithfield, RI 02917
(800) 426-6396
quantumcs@fgxi.com
MUSIC CASES
eBlitz Audio Labs
615 Nash Street Suite 206-B
El Segundo, CA 90504
(805) 258-1465
INFANT CARRIERS
Body Glove International
201 Herondo Street
Redondo Beach, CA 90277
(310) 374-3441
SNORKELING GEAR
CWIC, INC.
20081 Ellipse
Foothill Ranch, CA 92610
(949) 448-9940
BAGS
Body Glove Bags Division
766 Lakefield Road, Unit F
Westlake, CA 91361
(800) 500-8292
100 YEARS OF SURFING CD
All Sales are final, unless there is a technical defect in the compact
disc itself, in which case the disc may be returned within 30 days
for an exchange. No refunds. Defective discs may be returned to:
201 Herondo Avenue
Redondo Beach, CA 90277
Wakeboards, Kneeboards, Water Skis, Foam Wake Surfers
NASH SPORTS
315 W. Ripy St.
PO Box 11526
Fort Worth, TX 76110
Tel: 800-433-2901
Footwear
SURF 9
16120 San Carlos Blvd, #9
Fort Myers, FL 33908
TEL: (239) 590-6183
Email: customerservice@bgfootwear.com
In order to return your footwear merchandise you must contact customer service at customerservice@bgfootwear.com to receive RA # and return shipping address. Returned merchandise will not be accepted for a credit unless RA # has been issued by the manufacturer. The RA # must be clearly marked on the outside of the shipping container. A copy of your original email order confirmation or your packing slip with the RA # clearly marked must be included in the shipping container with the returned merchandise. Please indicate clearly what item(s) are being returned for a credit. If you would like an exchange you must make a new purchase at www.bodyglove.com.
Watches
TIME CONCEPTS
2301 Kerner Blvd., Suite A-2
San Rafael, CA 94901
TEL: 530-274-7900
Email: j.leonard@timeconcepts.net